Returns & Exchanges
At Still&Slow, we believe in mindful consumption and want you to be completely satisfied with your slow-fashion pieces. If your order isn't quite right, we accept returns of unworn, unwashed items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully place the items in their original sustainable packaging to ensure they remain protected during transit.
- 3.Ship with Care
Affix the prepaid shipping label provided via email and drop the package off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our studio inspects the returned items, we will process your refund to the original payment method within 7-10 business days.